IT @ Student HelpDesk


Student Portal
Online Classes 
Student Office 365/ Email
Other IT How-to Guides

IT Help Desk support service is only available for current students and teachers.

To help us with providing quality support, please check the above self-service IT guides before contacting IT Help Desk.

Note: The IT Helpdesk does not offer support for personally-owned devices regarding:

  • Hardware and Software compatibility issues
  • System upgrades/Backup, Software purchase or installation
  • Charging of devices at school
  • Security, integrity, insurance, and maintenance
  • Private network accounts
IT Helpdesk is not responsible for
  • Any games or illegally downloaded software
  • Computer tutoring (such as how to use Microsoft Office, etc.)
  • Software issues created/caused by the “end-user” (such as the virus, spyware, etc.)
  • Any add-on applications recommended by your teachers. Please contact the course coordinator at your local campus for assistance.

IT Help Desk Office Hours
Monday – Friday 9:00am and 5:00pm
T: +61 2 9964 6322

Please note: opening hours are subject to change during term breaks, please contact Student Administration to confirm these hours.